Our Technical Service Centre have proactively identified a loss of service to a number of Leased Line services traversing the Virgin Media estate. An incident has been raised to Virgin Media and preliminary escalations have been placed into them to understand the impact and recovery plan.
We apologise for the inconvenience caused. Our main priority is to deliver the levels of service that our customers deserve. We are working to affect a full restoration as soon as possible.
Virgin Media Business have completed remedial activity and we believe at this juncture all service has been restored.