26th February 2021

Remote Support remote Connection issues

Connection attempts via Splashtop are not possible due to issue with SMS codes. Our carrier is having issues that is affecting our customers’ ability to receive SMS codes, Authy and login. We will update once we have more information.

Update 15:55. We are no longer experiencing connection / sms issues. Messaging queues of messages are still being processed and it may be longer than usual to receive validation codes.