6th November 2020

Microsoft Exchange Some users may encounter timeout errors when attempting to access their mailbox

Some users may encounter timeout errors when attempting to access their mailbox within the Exchange Online service

User Impact: Users may encounter timeout errors when attempting to access their mailbox within the Exchange Online service.

Current status: We're analyzing a section of Client Access Front End infrastructure to determine the source of the issue.

Scope of impact: Impact is specific to some users who are hosted out of a particular section of our European infrastructure.