15th July 2020

Microsoft Exchange Outlook issues

Users can't access the Exchange Online service using the Outlook client.

EX216336, Exchange Online, Last updated: June 15, 2020 2:32 PM Start time: June 15, 2020 2:09 PM

Status Service degradation

User impact Title: Users can't access the Exchange Online service using the Outlook client. User Impact: Users may be unable to connect to the Exchange Online service using the Outlook client. Current status: We're reviewing system telemetry to isolate the source of the issue. Scope of impact: Impact is limited to users located in Europe. Next update by: Monday, June 16, 2020, 4:00 PM (3:00 PM UTC)

UPDATE:

Users may experience startup outlook crashes due to bad Microsoft patch release. If you experience that kind of issue - please use web version of outlook and contact us.